Frequently Asked Questions

Once you have  nished testing these new features, please contact your account manager or business developer. After your documentation is ready for those new features, we will enable them on your account.

Please check if you are using the right integration key in the right environment. A common mistake is to use a test integration key in the production environment and vice-versa. If the error persists, please contact us at .

Once you have a Business Account set up, you can find your integration keys on your EBANX Dashboard settings. For further details, you can refer to this file.

You can connect your ecommerce store to an EBANX account and start increasing your sales by offering the most relevant payment methods across Latina America. To learn more, click here.

Once you are integrated with EBANX, your company can access new consumers located in the fastest growing markets in Latin America.

With just one integration, you can offer local payment options to consumers from Brazil, Mexico, Argentina, Colombia, Chile, Peru and Ecuador, significantly increasing sales throughout the region. See the full list of available payment methods:

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