All EBANX Merchant Accounts have on-demand payments enabled by default.
To create a new payment request, go to Transactions > Request Payment.

Request Payment EBANX Dashboard

Fill the required fields and click Request payment:

Request Payment Customer EBANX Dashboard


Customer email

The customer email address, where the payment link will be sent (optional).

Send email

If checked, EBANX will send an email to the customer with a link to the complete the payment.


The country of the customer. The payment currency and the available payment methods will change depending for each country.


The currency of the requested payment amount. Only the USD and the customers’ country local currency will be available.


The amount to be paid by the customer. The decimal separator is the comma (e.g.: 59,90)

Advanced Options

Order number

A reference number of the payment (optional).

Payment type

The payment method. The available payment methods depend on the selected country and on your contract.

Due date

Payment due date, for boletos with USD currency only.

Max number instalments

Payment instalments, for credit cards only. Number will change according on your contract.

Requested Payment EBANX Dashboard

If you checked “Send Email” and filled the other fields correctly, you’ll sent to a confirmation page.
The payment URL will expire after two days if the customer doesn’t complete the checkout.