You must not rely on these codes to confirm a payment, but you can use them to improve the user experience on your application.
The transaction was accepted.
The transaction was not approved. Advise customer to contact the credit card issuer.
The credit card has no funds at the time of the transaction. Advise customer to use another credit card.
Incorrect customer data
The customer data is incorrect. Advise customer to review their data.
The card has already expired. Advise customer to use another credit card.
Security code mismatch
The security code is incorrect. Advise customer to review the security code.
Invalid card or card type
The credit card is an invalid, nonexistent or unblocked card. Advise contacting the credit card issuer.
Invalid card number
The credit card number is invalid. Advise customer to review the credit card data.
3-D Secure required
3-D Secure is enabled for the credit card. Advise customer to use another credit card.
The connection timed out at some point of the stream. Retry at any time.
No response from acquirer
Acquirer did not respond the request. Retry at any time.
Acquirer response error
Acquirer response has an error. Retry at any time.
The connection was broken at some point of the stream. Retry at any time
Bad communication between EBANX and the acquirer. Retry at any time.
Cannot fulfill transaction
The transaction could not be fulfilled or was already executed. Do not retry.
Cannot cancel transaction
The transaction could not be cancelled. Do not retry
Invalid due date
The credit card due date is invalid. Advise customer to review the credit card data.
The credit card is not active. Retry at any time.
An issue has been issued for this credit card. Do not retry.
Unknown acquirer error
The acquirer experienced a strange error. Retry at any time.
High risk transaction
The transaction was declined for having a high probability of being fraudulent.